Psychologist Jason Hotchkiss: Hospices Can Leverage Online Reviews to Drive Quality Improvement
Hospice News
FEBRUARY 20, 2024
Jason Hotchkiss, author, chaplain and psychologist, has unveiled new research on the ways online reviews can help drive hospice quality and staff morale. The footprint of a hospice’s online reviews tells the story about what a hospice values. But even that has something for us too. We looked at more than 5,000 reviews.
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