AlayaCare

MARCH 4, 2021

Through AI initiatives, we can help agencies generate new service opportunities as we continue our partnerships today and into the future. The post AcuteNet Customers Join the AlayaCare Family appeared first on AlayaCare.

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Home Care Pulse

AUGUST 23, 2023

HCP WEBINAR SERIES The State of Post-Acute Care in 2023: The Customer & Employee Experience With the release of the 2023 HCP Benchmarking Report, we have new data and insights on how post-acute care businesses have been impacted by ongoing industry challenges, and what the most successful organizations are doing to overcome them.

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AlayaCare

JANUARY 7, 2021

Since the early days of AlayaCare, our Customer Advisory Board (CAB) has been an important forum for home care agencies to share their real-world insight into what their administrators, caregivers and clients need, technologically-speaking. The post What Is a Customer Advisory Board and Why Should You Join?

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Home Care Pulse

NOVEMBER 9, 2022

reputation management , launched its Customer Advisory Board , bringing together over 20 of the top leaders and partners in the care industry to receive strategic i nsights from customers regarding the status of HCP’s product, emerging industry trends, and direction of the company. . training , and? ”? . About HCP.

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AlayaCare

MARCH 5, 2021

Around the world healthcare institutions are modernizing systems to deliver better outcomes for patients. Driving this pursuit is data science – because the more data an organization has, the more trends it can unearth, and the more strategies it can take to deliver precision care.

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Hospice News

NOVEMBER 14, 2023

Creating customized agreements based on the needs and priorities of their partners has worked well for both Contessa and PalliCare. PalliCare’s customized agreements with large physician groups differ from regular referrals, Hughes shared. “It Contessa customizes their agreements to best solve for what matters most to their partners.

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AlayaCare

JANUARY 3, 2019

Introducing AlayaCare’s Custom Dashboards The AlayaCare Dashboard has a new and improved look, for better visibility and customization options. Solution With AlayaCare’s Data Exploration and Custom Dashboard features, your agency has all the tools to pull meaningful reports and insights to the forefront.

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Hospice News

APRIL 23, 2024

Through the app, the traumatized or bereaved receive a customized set of resources and services designed to help guide them through healing and grief, according to DayNew. The app is focused heavily on offering logistical, emotional and social support.

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AlayaCare

MAY 11, 2023

AlayaCare is committed to ensuring all its customers from small-medium-sized organizations to public and enterprise & franchise care organizations have access to a broad choice of training and on-going education options.

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Hospice News

FEBRUARY 15, 2024

IntellaTriage expects “seamless” integration of the two companies’ platforms, as well as access to a wider customer base. NurseLine was founded in 2016 to offer nationwide nurse-based triage services during nights, weekends, and holidays, aiming to reinforce providers’ clinical teams and boost efficiency.

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Hospice News

JANUARY 6, 2023

“As we deepen and expand our offerings in our core specialty areas, we wanted to make sure our home health and hospice customers and employees got the resources and attention they deserve, and we are confident we found that in Careficient,” Josh Pickus, Net Health’s CEO, said in a statement.

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AlayaCare

JUNE 21, 2023

Customized training paths: Tailoring the training program to meet the individual needs of each employee can go a long way. Some on-demand training modules come with customization options saving your staff from spending time creating tailor-made software training. Learn more.

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HEALTHCARE first

JUNE 23, 2023

Deb Wesley, CEO and Vice President of Clinical Services at Addison County Home Health & Hospice, had one challenge: coding. Addison was growing, and of all the things they were taking on, Wesley knew they would not be able to self-sustain while handling the coding in-house. They could learn that.

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Hospice News

APRIL 24, 2024

ACOs and providers are able to create customized payment arrangements based on outcomes, often with shared savings components. Some Accountable Care Organizations (ACOs) also offer reimbursement models that better support the full spectrum of interdisciplinary palliative care than traditional fee-for-service programs.

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Hospice News

MAY 22, 2023

The company rolled out the Koda platform to a set group of Medicare Advantage customers, with plans to move to the next steps quickly. “We’re We’re looking next year to expand it broadly across all of our customer base in the Medicare segment. Expansion is in Cigna’s immediate future, as well.

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AlayaCare

MARCH 8, 2022

Care models are becoming increasingly client-centric, meaning customer service will be hands-down the most important role at your home care agency. With that in mind, here are 5 tips that your home care agency can use today to help you create a customer service experience that your clients won’t forget: 1) Be available and respond promptly.

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Hospice News

JANUARY 29, 2024

“Our vision of the combined solution will include a significant investment in new technology to automate and streamline workflows, enabling better quality service and efficiency for our customers.” The post StateServe’s Delta Care Rx Acquisition Fueled by Hospice Cost Saving Potential appeared first on Hospice News.

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Hospice News

NOVEMBER 23, 2022

The company recently rolled out a new strategic consulting service that will offer providers’ customized sales and market analysis ways to boost their referral streams. Kara’s proven expertise in post-acute growth creates additional opportunities for Trella to partner with customers on their business development strategy and execution.”.

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AlayaCare

JULY 12, 2022

It’s important for our customers to feel confident knowing that vital client information is protected,” said Patrick Charbonneau, Senior Vice President of Product at AlayaCare. “If

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Hospice News

OCTOBER 7, 2022

“Their patients are calling in and getting a trained registered nurse that has access to their medical record and medications and is really able to act as an extension of the care team for hospice customers.”.

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Hospice News

APRIL 15, 2024

The two parties can negotiate mutually beneficial terms that are customized to the needs and characteristics of their patient population. One potential benefit is that ACOs have a great deal of flexibility when they contract with downstream providers, including hospices, including shared savings arrangements.

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AlayaCare

JANUARY 23, 2023

And we’ve recently made some improvements to the AlayaCare Caregiver mobile app that we’re especially excited to share with our customers. Making these kinds of improvements, based on customer insight, is how we show our ongoing commitment to care providers.

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AlayaCare

MARCH 7, 2022

Care models are becoming increasingly client-centric, meaning customer service will be hands-down the most important role at your home care agency. There are several customer service tools and platforms that enable you to interact with your clients as soon as possible.

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Hospice News

NOVEMBER 15, 2022

The two parties can negotiate mutually beneficial terms that are customized to the needs and characteristics of their patient population. The flexibility that providers have to develop customized payment contracts began in earnest with the direct contracting program, though some limited options existed in next generation ACO models. “We

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Aging Life Care Association

FEBRUARY 23, 2022

Real-Life Examples of Utilizing this Untapped Asset As Aging Life Care Professionals® customize care plans and resources for their clients, they are careful to evaluate and manage the client’s financial resources necessary to ensure quality care and an optimal life. An often-overlooked financial resource is life insurance.

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Hospice News

JANUARY 3, 2024

We target customer and patient markets that exhibit strong demand, where we can leverage our scale and infrastructure, and where our services have a clear and tangible value proposition, for example improving quality and reducing health care system costs.”

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Hospice News

DECEMBER 6, 2023

This knowledge has been invaluable when relating to customers who are navigating similar challenges. ACHC has become a leader in these spaces through its commitment to quality standards that permit flexibility without compromise, a strong emphasis on customer service, and surveyors with extensive industry expertise in the area they survey.

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Hospice News

MARCH 7, 2023

He breaks down the best approach to new technology adoption so agencies can overcome their hesitations and take advantage of what’s out there, and he also offers a vivid outlook on the future of customer service in the hospice industry. What does the future of customer service look like in the hospice industry?

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Hospice News

AUGUST 25, 2023

In this context, the health equity aspects of the model can be used as a form of risk adjustment, according to Anna Basevich, senior vice president of enterprise partnerships and customer enablement at the health care analytics company Arcadia. Hospices that have joined ACOs are able to participate in ACO REACH directly.

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AlayaCare

MARCH 14, 2023

AlayaCare , a developer of end-to-end home-based care technology, today announced a partnership that will offer AlayaCare customers the ability to utilize Forcura’s healthcare workflow management platform as an integrated solution. “We It’s a perfect example of our commitment to serving all the ways care is delivered today.”

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Hospice News

APRIL 26, 2022

Years ago, I thought the customer service side of things in the hospice industry could use some improvement. I thought the customer service needed to be better at being very communicative with a patient’s care team and their family, and that lack gave the idea to start a hospice. It all comes down to being very honest and transparent.

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Hospice News

OCTOBER 13, 2023

in the prior year, reflecting investments in services provided to patients and customers to support growth. Operating earnings were $3.9 billion compared to $3.7 billion last year. The operating margin of 6.9% compares to 7.9% Among those investments are the company’s home health and hospice acquisitions.

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Home Care Pulse

SEPTEMBER 20, 2023

In this article we’ll explore five ways to do it by boosting customer and employee satisfaction. We reviewed data from more than 18,000 monthly surveys and came up with five data-driven best practices to boost employee and/or customer satisfaction while simultaneously helping you stand out from the crowd.

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Daily Nurse

FEBRUARY 29, 2024

Thus, customer service and satisfaction must play a role in its success. In this case, it’s worthwhile wondering why, if our name for the modern-day hospital stems from such roots, have we strayed so far from customer service and hospitality in how we treat healthcare consumers? Healthcare revolves around the delivery of patient care.

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Hospice News

AUGUST 15, 2023

Pierre Menard: I primarily draw from the dynamics of human interactions and the significance of treating everyone, whether they are employees, customers or patients, with genuine respect and empathy. Thus, engaging in conversations with our customers becomes an essential stepping stone.

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Home Care Pulse

MAY 25, 2023

– Recruitment & Retention—Finding #2: Providers are losing customers, and employees to quick wins—retention is an investment. – Operations—Finding #5: Customer turnover rate has been declining for the last 5 years, but less than a third of providers are capitalizing on that success. It also pays to pay attention.

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AlayaCare

JANUARY 20, 2021

Customers are our focus and we're here to guide you in recognizing the power and capabilities of technology in your organization. Putting Our Customers First. With the AlayaCare Implementation Approach , we follow a customer-focused journey to optimization. Initiate and Plan. What are your business goals and expectations ?

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