The Angry Patient: A podcast with Dani Chammas and Keri Brenner
GeriPal
FEBRUARY 16, 2023
Keri: But we do have a disclaimer. And the anger was… I was the one delivering the bad news, but the anger was very much directed at a social worker on our service who’s female. Eric: Step two, match their anger. And step three, try to leave the room real fast. We have no use. Eric: That’s a great point.
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