January, 2019

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AIRDOCS integrates with AlayaCare

AlayaCare

Partnership enhances home and community care client communications (January 22, 2019) Toronto, ON – AlayaCare has expanded the services it offers home and community care clients through its recent integration with AIRDOCS. The integration provides all AlayaCare customers with the capability to automate, personalize and digitize communications. Started by customer communications experts, AIRDOCS integrates customer communications management (CCM) components into a SaaS platform providing organiz

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Episode 19 - CareFirst BlueCross BlueShield Blazing A New Trail In Home - Based Palliative Care

Palliative Care Chat Podcast

Dr. McPherson speaks with Timothy Cox, JD, Senior Director of home based-post acute care evaluation and oversight at CareFirst BlueCross BlueShield in Washington DC. Dr. McPherson speaks with Timothy Cox, JD, Senior Director of home based-post acute care evaluation and oversight at CareFirst BlueCross BlueShield in Washington DC.

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Castlettes golf group raises funds for Hope

Hope Hospice

Members of the Castlettes, Castlewood Country Club’s women’s nine-hole golf group, presented a ceremonial donation check in the amount of $5,000 to Jennifer Hansen, Hope Hospice CEO. Each December, the Castlettes host a charity holiday luncheon benefiting several local organizations, and Hope Hospice is always at the top of the list. This year’s event, themed “Mistletoe and Mimosas,” was co-chaired by Kala Swaminathan and Michelle Hodges.

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What does it take to deliver brilliant home-based palliative care? Using Positive Organisational Scholarship and Video Reflexive Ethnography to explore the complexities of palliative care at home

SAGE Palliative Medicine & Chronic Care podcast

This episode features Dr Ann Dadich (Western Sydney University, Austrailia) Specialist home-based palliative care can improve symptom management and quality of life and prevent hospitalisation at the end-of-life. There is significant variation in how home-based palliative care is delivered, even within similar jurisdictions. The clinical practices and contextual factors that enable exemplary palliative care are not well understood.

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The Ultimate Guide to Improving Caregiver Engagement & Retention

Want to learn how to retain your caregivers & improve caregiver retention X3? The home care industry is experiencing turnover rates of over 80%. How are you ensuring your agency is retaining caregivers? This FREE eBook from Smartcare Software is packed with industry secrets needed to keep your caregivers happy, engaged, and retained, unlocking the full potential of your agency.

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Custom Dashboards: At-a-Glance View of Home Care Reports that Matter to You

AlayaCare

A must-have for many home care providers when implementing a software solution is user satisfaction; both clients and providers need to be satisfied with the technology in order for it to deliver maximum value and also positively impact care delivery. That’s why the AlayaCare platform is equipped with a feature that ensures user satisfaction— flexibility.

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Assessing quality of care for the dying from the bereaved relatives’ perspective: Using pre-testing survey methods across seven countries to develop an international outcome measure

SAGE Palliative Medicine & Chronic Care podcast

This episode features Dr Catriona Mayland (University of Sheffield, UK). The Quality of Death Index showed variability in the international provision of care for the dying. In order to improve care, we need to have validated outcome measures to assess the current quality of care. One method of evaluation is to use the views from the bereaved relatives to assess their own perceptions and as proxy measures for the patient.

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Quality improvement priorities for safer out-of-hours palliative care: Lessons from a mixed-methods analysis of a national incident-reporting database

SAGE Palliative Medicine & Chronic Care podcast

This episode features Dr Huw Williams ( Cardiff University, UK) Around 2% –3 % of consultations in primary care are prone to patient safety incidents. Patients receiving palliative care are not immune to patient safety concerns. ‘Out-of-hours’ services are responsible for providing care for two-thirds of the working week (18:30 to 08:00 on weekdays, and all hours at weekends in the United Kingdom).