Hospice News

MAY 25, 2023

For example, volunteers can assist with certain activities associated with patient care, such as in-between visit phone calls and other virtual check-ins with caregivers and family members, she explained. Ideas that hospices formed around low-contact, high-impact tasks can be carried forward in new ways with the PHE’s end, Wagener indicated.

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Hospice News

JUNE 10, 2024

The defendants allegedly used the foreign nationals’ identifying information to open bank accounts, to sign property leases, and, by Fichidzhyan, to make phone calls to Medicare, and submitted false and fraudulent claims to Medicare for hospice services,” the Justice Department indicated in a statement. “In Justice Department.

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HopeHealth

OCTOBER 11, 2022

More than 12 years ago, Nancy Reiser picked up the phone and dialed HopeHealth’s volunteer team. She was interested in learning about the end-of-life experience, she explained. And having recently retired from a successful career in pharmacology, computer programming, and analytics, she was searching for a meaningful way to make a difference.

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Hospice News

SEPTEMBER 9, 2024

Challenges also include limitations in technical and financial infrastructures, internet and phone service bandwidth issues and effective staff training. The analysis comes at a time when current U.S. telehealth rules are likely to soon change.

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Hospice News

JANUARY 23, 2024

In particular, surveyed families said that they appreciate contact via phone or text messages on milestone days that can heighten their grief, such as a deceased loved one’s birthday, anniversaries or holidays.

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Hospice News

MAY 20, 2022

This included a phone call campaign and a printed, mailed newsletter as well as social media and other modes of communication. We did a phone call campaign, reaching out to everyone, not to ask for money, but to check in on them. “We used new tools; we tried new things.”.

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Hospice News

MARCH 18, 2024

Having palliative care nurses be on the phone and being able to access our EMR, know all of the assessments that have been put in for the patient, delve into that and really counsel that patient out of a place of knowledge is very powerful.”

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AlayaCare

MARCH 29, 2023

With implementing mobile messaging for vacant visits, AlayaCare’s mobile app frees caregivers from sitting by the phone waiting to receive shifts they want and can accept and get confirmation in minutes. Improved client outcomes by reducing wait times Offering shifts and coordinating care through phone calls can take quite a while.

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Hospice News

APRIL 23, 2024

“Patients were getting care in their own home, much more personal care and caregiver support — it was kind of like a mini hospice program,” Cotter shared, also noting the 24/7 phone support and a great deal of basic social services. Today, the Partnership HealthPlan of California serves nearly 950,000 clients across 24 counties statewide.

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Hospice News

JULY 24, 2024

Via the partnership, the families Sonder serves can access Betterleave’s digital platform, allowing for multi-channel communication beyond phone calls, pamphlets and mailers. There’s a lot of opportunities in hospice to use technology to extend what we’re already able to do in person and over the phone.

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Hospice News

DECEMBER 3, 2024

It’s the care manager that they talk to on the phone. But if they’re a high-risk patient, we might be seeing them every week for a period of time, and that feeling of just them knowing that there’s a customization, and that they get that sort of priority when they need it adds a ton to the value of this.

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Hospice News

MARCH 6, 2024

For example, a patient at a 20% [PPS] would be transitioning to the actively dying phase and may require additional phone check-ins that would guide clinical staff in knowing if a visit is warranted or a change in plan of care is needed.” “Understanding this scale is important as hospice staff can be proactive in their care,” Lovely said.

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Hospice News

FEBRUARY 3, 2023

As these numbers went up, Smith indicated, so did the phone lines at Prospero’s call centers, where nurses armed with structured algorithms can de-escalate cases that otherwise may have resulted in an ED visit.

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Hospice News

JULY 15, 2022

“This does buy us time that if all the stars align and nurses apply, and we find a way to make this a better job, we can pull that closure plan back at any moment just with a phone call and retain the hospice program.”. The post New York’s Oswego County to Shut Down Hospice Agency appeared first on Hospice News.

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Hospice News

JULY 5, 2024

So instead of family members sitting around the room waiting for the inevitable looking at their phones, here’s something that you all can use to connect with each other. For example, we’re in discussion with a hospice provider where they’re interested in their clients receiving one of our card games.

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AlayaCare

APRIL 5, 2022

According to HIMSS Analytics, 69% of clinicians are already using mobile devices , such as cell phones, tablets, and laptops, to access patient information. No more alienating phone calls as patients can engage with their care providers as if they were in the room with them. Mobile Health. Video Conferencing.

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Hospice News

OCTOBER 1, 2022

Medicare hasn’t comprehensively assessed the quality of care patients received, and lacks data on telehealth services delivered in patients’ homes or via phone,” GAO indicated in a recent report.

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Hospice News

JUNE 24, 2022

” These are the first generations for whom the internet and cell phones have always existed. This includes the pandemic, which forced people to find new ways to connect virtually and use more long-distance communication to address their needs, including health care and grief services.

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Hospice News

OCTOBER 28, 2022

They set a goal of achieving a five-minute turnaround time and focused on building a back office infrastructure with enough staff on the phones to take the hundreds of calls that were coming in every month, according to Montiel. Silverstone further realized that they needed processes to ensure they responded quickly to referrals.

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Hospice News

OCTOBER 20, 2023

They like phone calls up the wazoo, which drives me nuts as a millennial. This means that managers, to some extent, may need to customize how they communicate with employees from different generations. “My My older generations very much like in-person [communication].

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Hospice News

SEPTEMBER 5, 2023

But days later, on May 22, Kussserow got a phone call from Optum about a competing offer. Amedisys agreed with this revised offer, and the companies proceeded with the merger process. They publicly announced the deal in a May 3 press release.

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Hospice News

MAY 5, 2022

RPM] lets our care team know that there’s been an elevation of a certain level that would then trigger us to make an immediate phone call to the patient,” Benson told Hospice News. This allows the care team to intervene and address any concerns. “[RPM]

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Hospice News

AUGUST 20, 2024

In a series of phone calls and emails, we strove to give an accurate accounting of the problems we and others have observed, as well as highlighting the efforts that hospices have made to combat them. Last Week Tonight researched the story for more than a year, and the airing was delayed due to the 2023 Hollywood writers’ strike.

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Hospice News

SEPTEMBER 26, 2024

Criminals are using every avenue they can to sign you up including door-to-door visits, false advertising, phone, text and email,” the agency said in the toolkit. Malfeasance in hospice poses several challenges related to sustainability and access to these services, according to CMS.

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AlayaCare

JULY 27, 2022

Most agencies find themselves juggling multiple different solutions for communication and work function, such as texting, email, voice notes, phone calls etc. However, a solution needs to be secure and encrypted when discussing client information through a HIPAA-compliant* communication system.

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Hospice News

MAY 2, 2023

Most significantly, families might soon have access to a web-based option for completing the survey, rather than by phone or on paper. Plans to boost CAHPS response rates Other crucial updates may be coming for the CAHPS process.

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Hospice News

OCTOBER 10, 2022

I’ve been the one on the other side of the phone. It’s hard to triage strictly over the phone, so telehealth offers the patient the support they need in real-time without compromising the quality of the visit. I’ve been the triage nurse after hours.

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Hospice News

JUNE 15, 2023

The ER doctors now know me and have my cell phone number. There is no other program in our area, and it’s been that way for a really long time. Luke’s refers everybody they have to us. It’s a really collaborative system with the St. Luke’s doctors.

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Hospice News

MAY 24, 2024

And I’ve gotten so many phone calls six to eight months later saying that the family wishes they would have listened. At that point, I explain to them that the best that is going to happen is that she’s going to return to the memory care unit and die of dementia. The treatment experience is not positive in any way.

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AlayaCare

APRIL 17, 2023

Automating scheduling can improve communication by providing real-time updates and alerts to caregivers and clients without needing repetitive phone calls or emails. Provide caregivers remote access with mobile apps Almost everyone has a phone on their person, that includes caregivers.

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Hospice News

NOVEMBER 15, 2023

They don’t want to just pick up the phone and go through an automated answering service that’s going to get them the same exact routine care every single time. We’ve got a really intelligent aging population that knows what they want, and they want the best.

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Hospice News

AUGUST 24, 2022

We let members know, you’re a vital part the board, and we make a personal effort to pick up the phone and say that this might be a great opportunity for you to engage in our community,” Heath said. “We

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AlayaCare

JUNE 9, 2021

Biometric authentication is the ability of your phone to validate your login through biometric pressure sensors. In other words, your phone can use its fingerprint ID and face recognition features to verify who you are quickly and securely. What is Biometric Authentication?

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AlayaCare

JUNE 10, 2021

Biometric authentication is the ability of your phone to validate your login through biometric pressure sensors. In other words, your phone can use its fingerprint ID and face recognition features to verify who you are quickly and securely. What is Biometric Authentication?

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AlayaCare

FEBRUARY 27, 2023

By providing real-time updates and alerts to caregivers and clients without needing repetitive phone calls or emails, automating scheduling can improve communication. We may be able to talk quickly through whatever issue is over the phone once we have an understanding of what their teaching has been, and where their situation stands.

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Hospice News

OCTOBER 11, 2023

These isolation issues are layered by the practical challenges of rural living that can create barriers to end-of-life care such as spotty internet and phone connectivity, Barnett stated. “As

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Hospice News

JANUARY 17, 2024

Phone-based telehealth led to consistent improvements in patients’ depression, anxiety and other symptoms for people with serious illness, according to a study by University of Colorado Anschutz Medical Campus researchers, published in JAMA.

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