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HCP Report: Consumer Word of Mouth the Top Hospice Marketing Source

Hospice News

When it comes to marketing a hospice or home health business, word of mouth among consumers may be more critical than many realize — generating as much as 36% of revenue. The post HCP Report: Consumer Word of Mouth the Top Hospice Marketing Source appeared first on Hospice News.

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FBI Warns Consumers About Hospice Fraud Risks

Hospice News

” Specifically, the FBI is alerting consumers to a scam in which patients are enrolled in hospice without their knowledge. The post FBI Warns Consumers About Hospice Fraud Risks appeared first on Hospice News. “We’ve had a huge increase in complaints.” Many of these patients are not truly hospice-eligible.

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How Hospices Can Leverage Social Media Marketing

Hospice News

Social media has emerged as a crucial engine for hospice marketing, allowing them to reach consumers directly rather than through a referral source. By recognizing staff on line, Agrace can send a positive message not only to consumers but to prospective employees as well, Huebner said.

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3 Quality Keys Driving Hospice Staff, Family Caregiver Satisfaction

Hospice News

The research examined Consumer Assessment of Healthcare Providers and Systems (CAHPS) scores among 50 of the largest hospice providers across the country. The study examined areas such as pain and symptom management, emotional and spiritual support, communication and respect.

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The Essential Guide to HIPAA-Compliant Messaging for Home Care Teams

Explore the risks posed by non-compliant consumer apps like Instagram and WhatsApp in healthcare settings. Learn about potential HIPAA penalties and use a self-evaluation flowchart to determine your organization's need for HIPAA-compliant messaging.

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CMS Unresponsive to Congressional SFP Concerns

Hospice News

The proposed methodology places too much emphasis on data from the Hospice Care Index (HCI) and the Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys data, because large numbers of hospices do not report that information.

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New York State Legislation Seeks to Block For-Profit Hospice Growth

Hospice News

The study gauged the caregiver experiences of for-profit entities as reported in Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey data. Nearly one-third (31.1%) of for-profit hospices scored 3 or more points below the national hospice average of overall performance in a study from Rand Corp.

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The Cost of Inefficient Communication in Home Care & Beyond

This eBook explores the critical issues of using consumer-grade messaging apps like WhatsApp, Facebook Messenger, and SMS in healthcare, especially home care. It highlights the negative impacts on patient care quality, data security, and HIPAA compliance and provides practical solutions to enhance communication efficiency!